OIS Request Form

Hong Kong Christian Service CHEER
On-site Interpretation Service (OIS) Request Form

Please complete this form together with your agency's chop and your signature to fax (No.:3106 0455) or email (tis-cheer@hkcs.org) or fill in the online application form (https://tis.hkcscheer.net/ois/request/guest) at least 24 hours in advance. We will reply you via email within 24 hours. Information provided will be disclosed to our assigned interpreters and authorized staff of CHEER for the purpose to follow up your request.

Case Information

This number will be issued by CHEER.
This code will be assigned by CHEER.
Organization Type
School

Organization Information

Enquirer Information

Title
If different from above.
If different from above.

Service User Information

Gender:
Language Spoken

Appointment

Meeting Place

Meeting Area:
Preference of interpreter
Payment Methods

Background Information

Remarks

*IMPORTANT NOTES: OIS is to convey messages from English to the requested spoken language and vice-versa during interpretation session. Sight interpretation from EM languages to English & translation between English to EM languages will not be rendered.
Operation hour: HK$ 100/hr for Government Departments (Fees are waived for NGOs and all non- profit-making kindergartens, primary and secondary schools, colleges as listed in the EDB); Private units may contact us directly for quotations.
Non-operation hour: HK$200/hr for Government Departments, non-operation hour rates apply to session starts or ends outside of our operation hours. (Fees are waived for NGOs and all non- profit-making kindergartens, primary and secondary schools, colleges as listed in the EDB); Private units may contact us directly for quotations.
  • Minimum time for an OIS is 30 minutes. For extension time less than 15 minutes will be counted as 15 minutes. Full payment will be charged if the OIS finishes before the scheduled time.
  • Please contact us to confirm availability of the interpreter if the scheduled OIS is expected to overrun. We may not be able to give interpretation support during the extended period if no prior notice is made. Services provided during the extended period will be charged accordingly.
  • If more than 1 OIS will be conducted by the same interpreter on the same date, you are suggested to arrange a 10-minute break between each OIS.
  • To ensure the best quality of interpretation, each OIS should not last more than 1.5 hour.